The following are the terms and conditions for use of this website and Staywell Kinsealy Pharmacy
This website is for use by people who are 18 years and over only.
Confidentiality
We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used in accordance with our Privacy Policy for order processing and service provision. Details may be placed on our mailing list unless otherwise requested.
Availability
All orders are subject to availability. In the event of goods being temporarily out of stock, you will be notified by email and goods will be dispatched as soon as available. If goods are not delivered after 20 days, a credit note may be issued which may be used against future orders within 6 months.
Order Processing
Once you have finished shopping, you will proceed through our secure checkout where you will be asked for the details required to process your order. Upon completion, you will receive an order number and confirmation by email.
We use secure payment processing systems to ensure safe transactions. Orders are dispatched upon successful payment authorisation. Prescription and service orders may be processed via third-party platforms such as Taskgo Pharma LTD.
Payment
Internet transactions are processed via secure servers. We accept major credit and debit cards. The name Staywell Kinsealy Pharmacy may appear on your transaction statement. All prices include VAT where applicable.
Website Conduct
You agree to comply with all applicable laws and regulations. All website content, including designs and materials, remains the property of Staywell Kinsealy Pharmacy or its partners. Unauthorised use is prohibited.
Price of Goods
Prices are as stated at the time of order. We reserve the right to adjust prices due to supplier changes, errors, taxes, or promotional updates.
Delivery
Delivery terms and timelines are outlined on our delivery policy page.
Orders placed on Fridays may not be delivered until after the weekend. Delivery times are estimates and may vary.
If delivery is delayed beyond 21 days, you may request a refund. We are not liable for indirect losses caused by delays.
All orders are packaged discreetly where appropriate. Delivery typically takes 2–5 working days unless otherwise stated.
Missing orders should be reported within 7 days via email with your order number.
Claims
You have a statutory right to return non-perishable goods within 7 days. Products must be unused, unopened, and in original condition. Damages must be reported within 24 hours.
Discount Codes
Discount codes apply only to eligible full-priced items and cannot be combined with other promotions. Codes are limited to one use per customer.
How We Use Artificial Intelligence (AI)
We may use AI technologies to enhance services, including chat support, recommendations, fraud detection, and prescription services.
⚠️ AI does not replace professional medical advice. Always consult a healthcare professional.
What Personal Data We Collect
We may collect personal identifiers, usage data, technical data, and user inputs depending on your interaction with our services.
Legal Basis for Processing
We process data based on consent, contractual necessity, and legitimate interests in line with GDPR.
Automated Decision-Making & AI Transparency
You have the right to request human intervention, contest decisions, and expect fair processing.
Data Sharing & Third Parties
We may share data with trusted providers (e.g., payment processors, AI providers) under GDPR-compliant agreements. Data may be processed outside the EEA with safeguards in place.
Data Retention
We retain personal data only as long as necessary for service delivery and legal compliance.
Your GDPR Rights
You have rights including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.
To exercise your rights, contact us at staywellkinsealy@gmail.com
Cookies & Tracking
We use cookies to improve functionality and user experience. Please refer to our Cookie Policy for details.
Security
We implement appropriate technical and organisational measures to protect your data.
Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website.
Contact Us
Email: staywellkinsealy@gmail.com
Complaints
Please email complaints to staywellkinsealy@gmail.com. If unresolved, you may escalate via the EU Online Dispute Resolution platform.
Disclaimer of Warranties
All information is provided “as is” without warranties. We are not liable beyond your statutory rights.
Limitation of Liability
We are not liable for indirect or consequential damages. Liability is limited to €200 where permitted by law.
Contract
A contract is formed once your order is confirmed via email.
Modification of Terms
We reserve the right to update terms at any time by posting changes on the website.
General
We are not liable for delays due to circumstances beyond our control. Failure to enforce any provision does not waive our rights.
Laws
These terms are governed by Irish law, and disputes are subject to Irish courts.
Termination
We may terminate access or accounts at our discretion if terms are violated.
Feedback
Email feedback to staywellkinsealy@gmail.com
Privacy Policy
Please refer to our Privacy Policy for full details on how we collect, use, and protect your data.
Acceptance
By using this website, you accept these terms and our privacy practices. If you do not agree, please discontinue use.
Returns
Returns are accepted within 7 days. Contact staywellkinsealy@gmail.com to initiate a return. Refunds are processed upon receipt of goods in original condition.
Contacting the Website
Staywell Kinsealy Pharmacy
Kinsealy, Dublin, Ireland
staywellkinsealy@gmail.com